Shipping

All gifts are shipped from Los Angeles using Ground shipping unless otherwise stated. Shipping will take 2-7 days depending on where the gift is going. Carnaby and Vine can't be held responsible for delays caused by shipping carriers. 

Please let us know if you have specific deadlines and we will expedite shipping.

We cannot ship to PO boxes or APO/FPO addresses.

Gifts including alcohol

Any alcohol included in gifts is sold to you by our third party vendor in California, and title passes to you, the buyer, in California at the time of sale. Many states and the District of Columbia have enacted laws that regulate inbound shipments of wine and other alcoholic beverages purchased in another state. Such shipments may be a crime unless a permit or license is obtained. Many laws and statutes make exception for wine purchased for personal consumption.

Since these laws may affect your purchase of alcohol, we urge you to investigate the laws in your state regarding this subject before shipping or arranging to ship any wine purchased from us. 

Age Verification

Buyers must warrant that they are at least 21 years of age, and that the gifts including alcohol will be received by someone that is at least 21 years of age. By placing an order with us via email, over the phone or in person, you certify under penalty of perjury that you and the recipient are at least 21 years old. Upon delivery, the recipient will be required to show photo identification proving that he or she is at least 21 years of age; delivery will not be executed without a signature from the recipient. The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if it appears to us or to the authorities that you have done so, we will cooperate with the authorities to prosecute you to the fullest extent of the law.

We cannot instruct any carrier to leave the package without age verification at the time of delivery, under any circumstances.

Shipments by UPS, GLS, & FedEx include 2 delivery attempts after which your order will be returned to Carnaby and Vine.

Local Delivery

Our discreet courier service will deliver gifts locally in the Los Angeles area. A contact number for the recipient must be provided so they can be reached should the delivery driver have any issues accessing the building.

If the gift does not include alcohol and it can be left safely on a doorstep out of sight from the street, the delivery driver may do so at their discretion. 

Only one delivery attempt will be made for local delivery.  A $20 fee will be applied to reschedule the delivery. If the gift contains fresh flowers, an additional fee may be applied to replace the flowers for redelivery.